What is the check-in and check-out policy at Shangri-La The Shard, London?
Check-in is available from 16:00 and check-out is by 11:00.
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Shangri-La The Shard, London
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Key details
About the Hotel
31 St Thomas Street,
London,
United Kingdom,
SE1 9QU,
Greater London
- Close to Borough Market
Perfect
9.1
9.4
4.8
4.3
Loved by Shangri-La The Shard, London guests
"The room was clean and spacious and was completely true to its promise - it did offer an iconic city view."
"Amazing to feel elevated above London with the views as we wanted a relaxing weekend away."
"I was able to see a stunning sunrise over Tower Bridge and soaked it all in from a bathtub with the view."
The 5-star luxury Shangri-La The Shard, London hotel, situated just 1.5 km from the medieval castle "Tower of London", offers an indoor pool as well as a fitness club. This London hotel proudly offers a banquet hall and a ballroom, while the Tower Bridge is merely 500 metres away.
Location
The hotel is nestled near the market district of London and just steps from the 95 - storey supertall Shard Skyscraper. Shangri-La The Shard, stands within a few blocks of London Bridge tube station.
St Katharine Docks Marina also lies a mere 1.6 km away.
London City airport is a 25-minute drive away, while Marylebone railway station is approximately a 10-minute drive from the accommodation.
Rooms
Shangri-La The Shard, London welcomes guests to 150 rooms fitted with an air conditioner as well as free Wi-Fi and a flat-screen TV with satellite channels. They are furnished with a soothing decor. Offering a hair dryer and a shower cap, the bathrooms also feature a bidet and a separate toilet.
Eat & Drink
Ting Restaurant & Lounge restaurant is an ideal place to enjoy British dishes and views of the city. Guests can relax and have a snack in the lounge bar.
Leisure & Business
Shangri-La The Shard, London hotel is equipped with a steam room and a sauna. A day of pampering can include facial treatments and spa service, as well as visiting a spa salon.
“From its high-altitude dining with Asian-inspired menus to its exclusive infinity pool, this property crafts a unique experience above London. Floor-to-ceiling windows deliver stunning vistas, and curated tours add personalized touches. In my opinion, it's a striking choice for those who want a luxury stay with panoramic views.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Premier Shard King Room
2 persons
47 m²
1 King-size bed
Shower
Coffee machine
room details
Iconic Shard Suite
2 persons
60 m²
1 King-size bed
Shower
Coffee machine
room details
Premier Shard Suite
2 persons
65 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Shard King
2 persons
30 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Shangri-La The Shard, London, guests can indulge in a sumptuous range of dining experiences that reflect a harmonious blend of British, Asian, and European flavors. With soaring views, chic environments, and a focus on authentic culinary artistry, each venue offers a unique taste of sophistication and delight.
Hotel location
31 St Thomas Street,
London,
United Kingdom,
SE1 9QU,
Greater London
Map view
31 St Thomas Street,
London,
United Kingdom,
SE1 9QU,
Greater London
City landmarks
Castle
Tower of London
1.5
km
Landmark
Coca-Cola London Eye
2.3
km
Gallery
Tate Modern
1.2
km
Museum
The British Museum
3.3
km
Church
St Paul's Cathedral
1.8
km
Park
Sky Garden
1.1
km
Monument
Monument to the Great Fire of London
830 m
Church
Westminster Abbey
2.9
km
Square
Trafalgar Square
2.9
km
Landmark
Big Ben
2.6
km
Museum
National Gallery
2.9
km
Museum
HMS Belfast
640 m
Theatre
Shakespeare's Globe
970 m
Museum
Imperial War Museums
2.1
km
Museum
Museum of London
2.1
km
Church
All Hallows By The Tower
1.3
km
Garden
Buckingham Palace
3.8
km
Public Building
Houses of Parliament
2.7
km
Museum
Bank of England Museum
1.4
km
Bridge
Southwark Bridge
950 m
Landmark
Old Billingsgate Market
970 m
Gallery
Guildhall Art Gallery
1.6
km
Nearby
Harbour
Tower Bridge
480 m
Market
Borough Market
280 m
The Shard 32 London Bridge Street
The Shard
70 m
Bridge
London Bridge
510 m
32 London Bridge St
The View from The Shard
200 m
Church
Southwark Cathedral
320 m
Museum
Fashion and Textile Museum
500 m
Palace
Winchester Palace
480 m
Restaurants
Hutong
120 m
31 St. Thomas Street Level 33 The Shard
Oblix
160 m
31 St. Thomas Street Level 32
GONG Bar
70 m
Level 52 31 St. Thomas Street Shangri-La Hotel
Sky Lounge
10 m
31 St. Thomas Street
Caffe Nero
160 m
127-143 Borough High Street
Science Gallery Cafe
80 m
Great Maze Pond Science Gallery London
Bar 31
120 m
31 St Thomas Street The Shard
Duddell's
150 m
St. Thomas's Church 9A St. Thomas Street in the St Thomas Church
Redwood Sport Pub & Kitchen
190 m
London Bridge Station London Bridge Street
Champor-Champor
240 m
62-64 Weston Street
Explore London
Explore the Best of London
Tower Bridge
6 minutes' walk
Iconic symbol of London, Tower Bridge boasts stunning views and an exhibition showcasing its history and engineering.
Borough Market
4 minutes' walk
Famous food market, Borough Market offers a variety of gourmet foods and fresh produce, with many stalls featuring local delicacies.
Tate Modern
15 minutes' walk
Modern art gallery houses an impressive collection of contemporary artwork and frequently hosts unique exhibitions.
The View from The Shard
3 minutes' walk
Offering the highest viewing platform in London, this attraction provides breathtaking panoramic views of the city.
Hutong
2 minutes' walk
Northern Chinese cuisine with a lavish setting, Hutong features signature dishes like Peking duck and offers fantastic skyline views.
Oblix
2 minutes' walk
Located in The Shard, Oblix serves contemporary European dishes in a sophisticated atmosphere and features stunning views of London.
GONG Bar
1 minute' walk
Chic rooftop bar offering exquisite cocktails and breathtaking views of the London skyline, perfect for evening relaxation.
Shakespeare's Globe
12 minutes' walk
Experience live theater in this reconstructed Elizabethan playhouse, hosting performances and educational tours year-round.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 70 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP45 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic
Number of floors:
19
Number of rooms:
150
Former name
shangri-la hotel at the shard, london
Reviews and Ratings
Feedback about Shangri-La The Shard, London from previous guests about their experience.
Show moreShow less
Pros
Amazing stay
Perfect service
Spectacular views
Helpful staff
Excellent location
Cons
Hazy windows
Damaged room
Guest reviewsbased on 1668 reviews
Olivia from United Kingdom
Couple
Premier King Room City View
3 nights in November 2025
|
Reviewed:January 07, 2026
9.0/10
excellent stay with great service
cute staffextra mileroom upgradelovely note
the reception staff was very cute. they went the extra mile for us. we also appreciated the upgrade for our wedding anniversary. a lovely note was written on the window, it was a special detail.
i noticed the windows cannot be opened. they were dusty, it was impossible to get any fresh air.
Service
9/10
the concierge team was very attentive. they gladly assisted with any requests i had. they knew local attractions well and provided thoughtful recommendations for sightseeing, it was helpful.
Dining
9/10
the breakfast had high quality options and a large selection. i saw fresh pressed juices and excellent cheese. there were also very good asian dishes, a welcome change.
Rooms
9/10
the room's design blended a sleek style with elegant touches. this. floor to ceiling windows provided beautiful views, almost surreal.
Facilities
9/10
i visited the infinity pool and sauna once . the wellness amenities were a great feature. i have fond memories of this part of the hotel.
0 Helpful
|
Russell from United Kingdom
Couple
Premier King Room City View
3 nights in November 2025
|
Reviewed:December 19, 2025
9.2/10
excellent stay HIGH above
great viewmodern decorgood foodattentive service
The hotel starts at level 35 so the views are great. The decor is modern and the food quality stands out. Bedroom views are AMAZING. My premier king room city view had floor-to-ceiling windows. I especially liked the attentive service.
the minibar prices were HIGHER than expected, even for a hotel like this. I found it a bit inconvenient.
Rooms
9/10
My room featured automated blinds and lighting controls. The bed was comfortable with high-thread-count linens. The bathroom included heated floors and designer toiletries, a nice touch.
Facilities
9/10
The infinity pool on the 52nd floor offers panoramic views of the city. The gym includes modern equipment and personal training sessions. There are several meeting rooms available with video conferencing.
Service
10/10
Staff at the front desk provided quick and helpful assistance. Concierge services were available 24/7 for travel arrangements. Housekeeping kept the room super clean, i thought they do excellent work.
Location
10/10
The hotel provides direct access to public transportation. Several restaurants and shops are within walking distance. Nearby attractions include Borough Market and Tower Bridge. It is very convenient.
Dining
8/10
Ting restaurant offers both à la carte and tasting menus with a focus on Asian cuisine. The bar provides a wide selection of cocktails and wines. Breakfast includes a buffet with a variety of options.
0 Helpful
|
Jackson from Canada
Family with children
Premier King Room City View
3 nights in November 2025
|
Reviewed:November 26, 2025
9.0/10
excellent stay at a high-rise haven
helpful staffprompt luggage rackexcellent tourdining recommendation
i found the staff genuinely helpful. the requested luggage rack arrived promptly. visiting the bar did not require a reservation (a lucky find!). the concierge provided excellent tour arrangements and dining recommendations.
housekeeping entered the room without prior notice.
Location
10/10
the hotel offered amazing views of the city. it allowed easy access to key landmarks. the proximity to public transportation was convenient (easy to get around!).
Service
9/10
Staff members were attentive and professional throughout my stay. they promptly addressed requests for additional amenities. i felt genuinely welcomed by everyone i encountered. They provided a smooth experience.
Dining
9/10
the restaurant's menu included diverse options. the quality of food was amazing. the breakfast had great choices (especially the pancakes!).
Facilities
8/10
The hotel has a nice pool area. there is also a sauna available . the fitness center has modern equipment. It is well kept.
0 Helpful
|
FAQs
About Shangri-La The Shard, London
How far is Shangri-La The Shard, London from the London Bridge Railway and Underground Station?
The hotel is less than a 5-minute walk from London Bridge Railway and Underground Station.
What dining options are available at Shangri-La The Shard, London?
The hotel features an exquisite restaurant, TING, and London's highest cocktail bar, GŎNG.
Is there a swimming pool at Shangri-La The Shard, London?
The hotel offers an infinity pool, which is the highest hotel pool in Western Europe.
What kind of amenities can be found in the rooms at Shangri-La The Shard, London?
Rooms include floor-to-ceiling windows, a flat-screen TV, a coffee machine, and luxury toiletries.
What is the distance from Shangri-La The Shard, London to the Tower of London?
The Tower of London is approximately a 20-minute walk from the hotel.
Is breakfast included with a stay at Shangri-La The Shard, London?
Breakfast is available for an additional charge of 47 GBP.
What facilities are available for fitness at Shangri-La The Shard, London?
Guests have access to a fitness centre and an indoor swimming pool.
Does Shangri-La The Shard, London offer any airport transportation services?
The hotel provides paid airport shuttle and pick-up services.
What are some nearby attractions to Shangri-La The Shard, London?
Nearby attractions include Borough Market (0.5 km), Tate Modern (1 km), and St Paul's Cathedral (2 km).
What type of experiences does Shangri-La The Shard, London offer?
The hotel offers curated experiences, including culinary tours and visits to iconic landmarks.
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