Shangri-La The Shard, London Interior photo

Shangri-La The Shard, London Nearby photo

Shangri-La The Shard, London Restaurant photo

Key details

About the Hotel

31 St Thomas Street, London, SE1 9QU

Close to Borough Market

Perfect

9.0

9.4

/10

4.8

4.3

Loved by Shangri-La The Shard, London guests

Fine views

Attentive staff

Really good service

Comfortable beds

Perfect rooms

"The room was clean and spacious and was completely true to its promise - it did offer an iconic city view."

Marian from United Kingdom

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"Amazing to feel elevated above London with the views as we wanted a relaxing weekend away."

Toby L

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"I was able to see a stunning sunrise over Tower Bridge and soaked it all in from a bathtub with the view."

karen from United States

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5-star luxury hotel inside The Shard with London's highest infinity pool

Rooms & Suites

Shangri-La The Shard, London occupies levels 34 to 52 of the city's signature skyscraper. Each room has floor-to-ceiling windows with city views and a set of binoculars. Marble-clad bathrooms include underfloor heating, a separate bathtub, a glass-enclosed shower, and Jo Loves toiletries.

Dining & Drinking

The hotel offers three dining and drinking venues. TING is the signature restaurant and lounge on level 35. GŎNG on level 52 is London's highest cocktail bar.

Spa & Wellness

The hotel has a spa and wellness centre offering massage and sauna services. An infinity pool with city views is open year-round and heated. The pool is located in a dedicated area with sun loungers and towels provided.

Location & Nearby Attractions

The hotel sits on St Thomas Street, less than a one-minute walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge are a 20-minute walk away. The River Thames South Bank leads to The London Eye, Big Ben, and Westminster approximately 1.5 miles from the hotel.

Services & Amenities

Guests have access to a 24-hour front desk, concierge service, currency exchange, and luggage storage. The hotel offers valet parking, airport shuttle service, and car hire. Additional services include babysitting and child services, dry cleaning, and laundry.

Highlights

Rooms: Floor-to-ceiling windows with city views and binoculars

Dining: TING restaurant and GŎNG bar (London's highest cocktail bar)

Wellness: Infinity pool with city views, massage, sauna

Location: One-minute walk from London Bridge Station

Services: Valet parking, airport shuttle, concierge

“From its high-altitude dining with Asian-inspired menus to its exclusive infinity pool, this property crafts a unique experience above London. Floor-to-ceiling windows deliver stunning vistas, and curated tours add personalized touches. In my opinion, it's a striking choice for those who want a luxury stay with panoramic views.”

James DavidEditor-in-Chief at Dogfriendly-hotels

Location: Perfect

9.3/10Review score

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Highlights from guests

Room FeaturesBreathtaking Views

The floor-to-ceiling windows provided unparalleled views. Our room had heated toilet seats and complimentary binoculars for enhanced sightseeing.

Isabelle from France

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BathroomLuxurious Comfort

The spacious bathroom included wonderfully soft towels and high-end toiletries, with everything I could possibly need.

Rajesh from India

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Spa & LeisureSky-High Relaxation

The sky pool on an upper floor offered amazing skyline views. The sauna was fantastic after a long day.

Mei from China

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DiningBreakfast Heaven

The breakfast buffet offered a wide array of tasty choices. I especially enjoyed the high-quality Bircher muesli and fresh fruit.

Hans from Netherlands

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Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers

Premier Shard King Room
2 persons
47 m²
1 King-size bed
Air conditioning
Bathtub
room details
Iconic Shard Suite
2 persons
60 m²
1 King-size bed
Air conditioning
Bathtub
room details
Premier Shard Suite
2 persons
65 m²
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Rates & availability calendar

See current prices and availability for your chosen dates!

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services

Spa & Leisure

Infinity pool
Indoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
HBO available
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Shangri-La The Shard, London, guests can indulge in a sumptuous range of dining experiences that reflect a harmonious blend of British, Asian, and European flavors. With soaring views, chic environments, and a focus on authentic culinary artistry, each venue offers a unique taste of sophistication and delight.

Ting Restaurant

Modern British and Asian-influenced fine dining

Ambiance

Perched high on Level 52, Ting Restaurant features a contemporary design with panoramic views of London, creating an inviting atmosphere for both casual and celebratory meals.

Key Offerings

Signature and modern dishes crafted by passionate chefs, complemented by an award-winning wine list. Highlights include a delightful Afternoon Tea and an upscale 3-course set menu for private dining experiences.

Reservation

Reservations recommended.

Open for breakfast, lunch, dinner, and high tea; hours vary.

Location

31 St Thomas Street, London, SE1 9QU

Map view

City landmarks

Castle

Tower of London

1.49 km

Landmark

Coca-Cola London Eye

2.26 km

Gallery

Tate Modern

1.17 km

Museum

The British Museum

3.26 km

Church

St Paul's Cathedral

1.82 km

Park

Sky Garden

1.05 km

Monument

Monument to the Great Fire of London

830 m

Church

Westminster Abbey

2.86 km

Square

Trafalgar Square

2.89 km

Landmark

Big Ben

2.64 km

Museum

National Gallery

2.93 km

Museum

HMS Belfast

640 m

Theatre

Shakespeare's Globe

970 m

Museum

Imperial War Museums

2.14 km

Museum

Museum of London

2.06 km

Church

All Hallows By The Tower

1.27 km

Garden

Buckingham Palace

3.83 km

Public Building

Houses of Parliament

2.68 km

Museum

Bank of England Museum

1.38 km

Bridge

Southwark Bridge

950 m

Landmark

Old Billingsgate Market

970 m

Gallery

Guildhall Art Gallery

1.55 km

Nearby

Harbour

Tower Bridge

480 m

Market

Borough Market

280 m

The Shard 32 London Bridge Street

The Shard

70 m

Bridge

London Bridge

510 m

32 London Bridge St

The View from The Shard

200 m

Church

Southwark Cathedral

320 m

Museum

Fashion and Textile Museum

500 m

Palace

Winchester Palace

480 m

Restaurants

Hutong

120 m

31 St. Thomas Street Level 33 The Shard

Oblix

160 m

31 St. Thomas Street Level 32

GONG Bar

70 m

Level 52 31 St. Thomas Street Shangri-La Hotel

Sky Lounge

10 m

31 St. Thomas Street

Caffe Nero

160 m

127-143 Borough High Street

Science Gallery Cafe

80 m

Great Maze Pond Science Gallery London

Bar 31

120 m

31 St Thomas Street The Shard

Duddell's

150 m

St. Thomas's Church 9A St. Thomas Street in the St Thomas Church

Redwood Sport Pub & Kitchen

190 m

London Bridge Station London Bridge Street

Champor-Champor

240 m

62-64 Weston Street

Explore London

Explore the Best of London

Tower Bridge

6 minutes' walk

Iconic symbol of London, Tower Bridge boasts stunning views and an exhibition showcasing its history and engineering.

Borough Market

4 minutes' walk

Famous food market, Borough Market offers a variety of gourmet foods and fresh produce, with many stalls featuring local delicacies.

Tate Modern

15 minutes' walk

Modern art gallery houses an impressive collection of contemporary artwork and frequently hosts unique exhibitions.

The View from The Shard

3 minutes' walk

Offering the highest viewing platform in London, this attraction provides breathtaking panoramic views of the city.

Thrilling River Thames Boat Tour

10 minutes' walk

Experience the Thames from a different perspective with guided boat tours featuring stunning views of major landmarks.

Yoga Classes at More London

8 minutes' walk

Relax and rejuvenate at outdoor yoga sessions, available in various styles amidst stunning riverside views-seasonal sessions.

Hutong

2 minutes' walk

Northern Chinese cuisine with a lavish setting, Hutong features signature dishes like Peking duck and offers fantastic skyline views.

Oblix

2 minutes' walk

Located in The Shard, Oblix serves contemporary European dishes in a sophisticated atmosphere and features stunning views of London.

GONG Bar

1 minute' walk

Chic rooftop bar offering exquisite cocktails and breathtaking views of the London skyline, perfect for evening relaxation.

Shakespeare's Globe

12 minutes' walk

Experience live theater in this reconstructed Elizabethan playhouse, hosting performances and educational tours year-round.

Local transport and travel tips

City Centre
London 34 min · 2.8 km
Airports
London City (LCY) 19 min · 12.1 km
London Heathrow (LHR) 47 min · 31.3 km
Train
London Bridge Train Station 3 min · 200 m
Underground
London Bridge Underground 3 min · 200 m

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Check Rates

Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs GBP 42.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic

Number of floors:

Number of rooms:

160

Former name

shangri-la hotel at the shard, london

Reviews and Ratings

Feedback about Shangri-La The Shard, London from previous guests about their experience.

Review summary

Based on recent reviews

The Shangri-La at The Shard is known for its modern and clean rooms, often described as spacious, featuring floor-to-ceiling windows that provide amazing views, especially from premier king rooms city view. Guests frequently highlight the comfortable accommodations and enjoy amenities such as nice showers, modern bathrooms, and sometimes a bath. While some found the minibar prices higher than expected, the hotel's location near London Bridge station is ideal for exploring attractions like Tower Bridge, making it easy to access the city center.

Review score

Based on 3 verified reviews

9.1 /10

Perfect

100%

Recommend

Cleanliness

9.4/10

Comfort

9.4/10

Value for money

8.0/10

Free Wi-Fi

9.1/10

Pros

Amazing stay

Perfect service

Spectacular views

Helpful staff

Excellent location

Cons

Hazy windows

Damaged room

Olivia from United Kingdom

Couple

Premier King Room City View

3 nights in November 2025

Reviewed: January 07, 2026

9.0/10

excellent stay with great service

cute staff extra mile room upgrade lovely note

the reception staff was very cute. they went the extra mile for us. we also appreciated the upgrade for our wedding anniversary. a lovely note was written on the window, it was a special detail.

i noticed the windows cannot be opened. they were dusty, it was impossible to get any fresh air.

Service

9/10

the concierge team was very attentive. they gladly assisted with any requests i had. they knew local attractions well and provided thoughtful recommendations for sightseeing, it was helpful.

Dining

9/10

the breakfast had high quality options and a large selection. i saw fresh pressed juices and excellent cheese. there were also very good asian dishes, a welcome change.

Rooms

9/10

the room's design blended a sleek style with elegant touches. this. floor to ceiling windows provided beautiful views, almost surreal.

Facilities

9/10

i visited the infinity pool and sauna once . the wellness amenities were a great feature. i have fond memories of this part of the hotel.

0 Helpful

Russell from United Kingdom

Couple

Premier King Room City View

3 nights in November 2025

Reviewed: December 19, 2025

9.2/10

excellent stay HIGH above

great view modern decor good food attentive service

The hotel starts at level 35 so the views are great. The decor is modern and the food quality stands out. Bedroom views are AMAZING. My premier king room city view had floor-to-ceiling windows. I especially liked the attentive service.

the minibar prices were HIGHER than expected, even for a hotel like this. I found it a bit inconvenient.

Rooms

9/10

My room featured automated blinds and lighting controls. The bed was comfortable with high-thread-count linens. The bathroom included heated floors and designer toiletries, a nice touch.

Facilities

9/10

The infinity pool on the 52nd floor offers panoramic views of the city. The gym includes modern equipment and personal training sessions. There are several meeting rooms available with video conferencing.

Service

10/10

Staff at the front desk provided quick and helpful assistance. Concierge services were available 24/7 for travel arrangements. Housekeeping kept the room super clean, i thought they do excellent work.

Location

10/10

The hotel provides direct access to public transportation. Several restaurants and shops are within walking distance. Nearby attractions include Borough Market and Tower Bridge. It is very convenient.

Dining

8/10

Ting restaurant offers both à la carte and tasting menus with a focus on Asian cuisine. The bar provides a wide selection of cocktails and wines. Breakfast includes a buffet with a variety of options.

0 Helpful

Jackson from Canada

Family with children

Premier King Room City View

3 nights in November 2025

Reviewed: November 26, 2025

9.0/10

excellent stay at a high-rise haven

helpful staff prompt luggage rack excellent tour dining recommendation

i found the staff genuinely helpful. the requested luggage rack arrived promptly. visiting the bar did not require a reservation (a lucky find!). the concierge provided excellent tour arrangements and dining recommendations.

housekeeping entered the room without prior notice.

Location

10/10

the hotel offered amazing views of the city. it allowed easy access to key landmarks. the proximity to public transportation was convenient (easy to get around!).

Service

9/10

Staff members were attentive and professional throughout my stay. they promptly addressed requests for additional amenities. i felt genuinely welcomed by everyone i encountered. They provided a smooth experience.

Dining

9/10

the restaurant's menu included diverse options. the quality of food was amazing. the breakfast had great choices (especially the pancakes!).

Facilities

8/10

The hotel has a nice pool area. there is also a sauna available . the fitness center has modern equipment. It is well-kept.

0 Helpful

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